Sincerely,David Merryman. Inconsistent. Picked the Capella largely based on an amazing experience we had last year at the Pedregal resort in Cabo, which was under the Capella flag at the time. And don't forget to book room 37! Destinia ti offre l' Hotel Capella Ixtapa Resort & Spa a Ixtapa a partire da 148 €. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Check-in was a breeze and then she took us on a tour of the hotel and of our room. La struttura risale al 2008. "Where's Jorge?" No welcome amenity on first night, third night, or fourth night. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Other than at breakfast we seldom saw any other guests. Now $336 (Was $̶4̶5̶7̶) on Tripadvisor: Cala de Mar Resort & Spa Ixtapa, Ixtapa. Because the hotel sits on a cliff, the beach is very rocky. Not only did he offer us an umbrella, but he offered to stand in the rain and wait for the funicular to come down (Funicular is similar to an elevator and sometimes it comes down really slow). UV or Spray Tanning Services at Zoom Tan (Up to 51% Off) Zoom Tan. Great place for young or old lovers. Yes, I know, it's a "1%er problem" to have, but that's the expectation from a frequent traveler when one stays at a place like this....The good:1. Gym - no cold water or towels, or mats. Capella Ixtapa Built into the side of a cliff overlooking the Pacific Ocean, Capella Ixtapa is a luxurious resort hotel with 59 rooms, all suites with ocean-facing views. Best rates with expertise on personalized trip planning. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The staff, food, pool, room and weather were all amazing. Air conditioning and a refreshment center with free drinks are also provided. Really? We recommend this room specifically because the pool has a good exposure to the sky, whereas some of the pools look kind of recessed beneath the palapa eaves, and thereby shaded.A Mares Restaurant is really lovely. To review the Tripadvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html. Hotel provided Airport transfer was in a run-down Suburban with a cracked windshield. He has a very long name but he goes by "Sal" for short. Capella Ixtapa | As a member of the Capella Hotels family, I am your go-to source for all things Capella Ixtapa and Ixtapa/Zihuatanejo, Mexico. Great pools, great service, two excellent restaurants - but you should make reservations BEFORE you arrive. Great place for young or old lovers. I noticed the Capella is now called the (ta && ta.queueForLoad ? Spacious rooms feature large terraces, soft hues, contemporary art work and the best have hot tubs. Airport is about a 30 minute drive to the hotel. Not only is the scenery gorgeous, but the hotel itself matches the area’s beauty. Try not to get stuck in this room. Only 60 suites, each with outdoor living space and private infinity edge pool. Room service dishes and glasses not cleared in a timely manner - dishes sat outside door for more than 8 hours. Our room was number 37 (Tabachines) and it was simply the most gorgeous resort room we have ever seen. It has glowing reviews on the various travel sites we researched, and when an amazing deal popped up on Luxury Link, we were hooked. And the Market restaurant - outdoors, overlooking the ocean - you pick out your own fish from their beautiful selection, they cook it individually for you with a variety of preparation options. I will be sharing your comments with the team as we continue on our mission to deliver memorable service consistently. Cala de Mar Resort & Spa Ixtapa: Views to die for - See 865 traveler reviews, 1,350 candid photos, and great deals for Cala de Mar Resort & Spa Ixtapa at Tripadvisor. Much had been written about the chips, guacamole, and coronas delivered to the rooms every day. Boda Hotel Barcelo ixtapa,audioconcepto,ixtapa,conceplounge,Mobiliario para tu evento Staff were very friendly and accommodating. We spent our days at the pool and most of the time we had the pool to ourselves. We would definitely come back and hopefully next time, we'll be able to eat at The Seafood Market. One drawback of the hotel is that the beach is not swimmable. 59 rooms from $285 per night “A luxury property perched cliffside with spectacular sea views. Also, something was wrong or missing with every order.9. By the time of my visit to Ixtapa in 2014, this was Capella’s only remaining property in the Americas. I took a bite and for sure it was pork. We arrived at 7:15pm and both places were visibly empty. You're best up high and in a corner. The very best among Ixtapa resorts. 12. Kudos to the splendid wait staff.Please do not pass this wonderful place by. This hotel is not for everyone. You're best up high and in a corner. We had the pleasure of meeting him and learned a lot about Ixtapa and the surrounding cities nearby. Please tour our image gallery to learn more about the experience that awaits. This post has been removed at the author's request. Phoenix to Ixtapa flight time is 3 hrs 5 min Come find the 5-star Mexico vacation of your dreams at Cala de Mar Resort & Spa Ixtapa, where getting away from it all reveals a bounty of unsurpassed beauty. Desideri soggiornare in un hotel Capella Hotel Group a Ixtapa? I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us.I will be sharing your comments with the team as we continue on our mission to deliver memorable experiences.We hope to have the opportunity to welcoming you back in the near future. Bathrobes in the rooms but no slippers. We would to love to see you again at Capella Ixtapa and have the pleasure to assist you again.Sincerely,Capella Ixtapa. That being said, we loved this luxury hotel. All the others had closed, sold or otherwise ended their contracts. -Property description-, from the moment you arrive at this ixtapa luxury, hotel you re immersed in the experience that, capella ixtapa has to offer. Mar 9, 2014 - A secluded, romantic and exclusive 5 star resort in Ixtapa with superior rooms boasting airy outdoor ocean-facing terraces and individual plunge pools. We are working diligently on making improvement with the guest experience. Membership is free, points accrue on bookings though them, and they seem to have the lowest price for (ta && ta.queueForLoad ? We ordered it everyday. Anyone have any insight on why the name changed. I had ordered a mahi mahi (I can't recall the exact name of the dish), but they brought me a shredded pork taco and when I asked the server if it was fish, he said it was. 3. After been awarded one of the best resorts in Mexico I decided to bring my family to this beautiful destination, Ixtapa is only a 45 minutes flight from Mexico city and it is in the Pacific which guarantees good weather all winter.Haven't been here for a while and was curious for this propiety. We stayed Dec 18-21 and everything was perfect. And guess where we ate...in our plunge pool!Both pools are really gorgeous and cliff side, overlooking the ocean. ?Service was generally a bit too inattentive, as well. After been awarded one of the best resorts in Mexico I decided to bring my family to this beautiful destination, Ixtapa is only a 45 minutes flight from Mexico city and it is in the … Add to shortlist; Map & Location; Check Availability. Our favorite was "Sal". Few, if any, amenities in the spa. Would expect more from a $100 one-way ride. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is the version of our website addressed to speakers of English in the United States. I truly apologize for not meeting your expectations regarding service. Ok, I get not having reservations, but at a resort that aspires to be high-end, you figure out a way to accommodate - "we can give you this table but need it back by 8pm" for example.4. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-87561544', '');}, 'log_autolink_impression');Cala de Mar Resort. Recognizing that the hotel is at capacity this time of year, and understanding that sometimes the strains come out under pressure, was nonetheless really disappointed with our stay - particularly given the rave reviews on TA. Is it safe to travel from the United States. Appreciated guest:First of all, I would like to take this opportunity to thank you for visiting Capella Ixtapa and for taking the time to provide us with your valuable observations.I have noted your overall feedback, please accept our sincere apologies for the inconveniences, I can fully understand your disappointment. My husband and I were looking for a place to relax away from the hustle and bustle and Capella was the perfect place. Answer 1 of 8: I noticed the Capella is now called the Cala de Mar Resort. They offered a price fixe menu, which was fine, but we preferred eating outside on the terraced restaurant. Horst Schulze, who founded Capella Hotel Group in 2002, has sold the company to Singapore’s Kwee family, with whom he has had a relationship with since his Ritz-Carlton days and created a 2006 joint venture to expand the group in Asia through Capella Hotel Group Asia. Chocolate Lucky Capella Ixtapa Deals Charms, Frosted Flakes Lucky Capella Ixtapa Deals Charms, Fruity Lucky Capella Ixtapa Deals Charms, Reese's Puffs, Kix, or Cookie Crisp Cereal, 10.5-13.8 oz -- Buy 1 Get 1 Free . Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our bedroom was always cool though. This topic has been closed to new posts due to inactivity. My husband and I decided to visit Capella Ixtapa from a friend's recommendation and we were not disappointed. Once the edit period has expired, authors may update their posts by removing and reposting them. Then we would eat a late lunch at the outdoor terrace restaurant and then, if need be, order room service in the evening for a snack. Check Availability. - Page We took a taxi to the hotel from the airport. Love the tempura shrimp taco. One day at Capella or 6 days at (ta && ta.queueForLoad ? In the morning, we would munch on the complimentary pastries and drink coffee, which was offered in the library. Turned away for dinner from 2 of the 3 restaurants on the property because we did not have reservations. Other than the Seafood Market restaurant and the Capella ceviche, completely unremarkable food and beverage service. My husband even ordered it for breakfast, lunch, and dinner all in one day. We were disappointed that we didn't get to eat at The Seafood Market. 8. We have a reservation next year and I'm a little worried now. Luz greeted us and knew our names. You are treated like royalty here. 10. It started to rain the last night we were there after our dinner. This happened twice. Both restaurants are excellent. The author may repost if desired.Posts on the Tripadvisor forums may be edited for a short period of time. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us. Located in Ixtapa, Capella Ixtapa Resort & Spa is convenient to Quieta Beach and Marina Ixtapa. THE RESORT. 5. This 5-star hotel is within close proximity of Cocodrilario and Linda Beach. There is no AC in the shower/bathroom and it can get really warm in there. Cala de Mar Resort & Spa Ixtapa: Beautiful, peaceful and yummy food! That being said, we loved this luxury hotel. They are very big on your safety. Dint forget the tequilla classes and Margarita classes from Miguel. Have to say, though, that my massage therapist, Angelique, was fantastic!We brought all of these issues to the attention of our "personal assistant" (we never ran into "hotel management" on any of the five days we were on the property: the hotel seemed completely devoid of any management; would have happily discussed these issues with them), but no solution or resolution AT ALL to make amends was offered. Rooms Make yourself at home in one of the 59 air-conditioned rooms featuring private plunge pools and … Cala de Mar Resort & Spa Ixtapa: A few days of Heaven - See 865 traveler reviews, 1,350 candid photos, and great deals for Cala de Mar Resort & Spa Ixtapa at Tripadvisor. (Yes, that was his actual name) became our most used phrase. If you want a 500 or 1000 room hotel, this is not for you. Hotel being sold, perhaps? If you are looking for a total relaxation getaway, look no further! The view as soon as we stepped out of the cab was amazing. I really really WANTED to like this place, and kept trying throughout the stay. We only had one complaint when we ate at Los Rocas. The 59-room cliff-side hotel, tucked into Mexico’s lush Sierra Madre mountain side overlooking the Pacific Ocean, is the first of four Capella Hotels and Resorts properties to open in Mexico.... View Article La Capella Ixtapa è un bellissimo e lussuoso albergo con piccoli dettagli che fanno la differenza. Ask charli2535 about Cala de Mar Resort & Spa Ixtapa, All about the details, and unfortunately this place falls way short, Ask DavidA302 about Cala de Mar Resort & Spa Ixtapa, Ask Mistery Shopper C about Cala de Mar Resort & Spa Ixtapa, Ask karenjross about Cala de Mar Resort & Spa Ixtapa, Ask RobandEmily5302 about Cala de Mar Resort & Spa Ixtapa, Ask AILEEN8208 about Cala de Mar Resort & Spa Ixtapa, Hotels near Cala de Mar Resort & Spa Ixtapa, Hotels near Ixtapa Adventours Guided Tours, Hotels near (ZIH) Extapa-Zihuatanejo Internacional Airport, Hotels near (LZC) Lazaro Cardenas Airport, We compared the lowest prices from 15 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 14 websites, Azul Ixtapa Grand Spa & Convention Center, We compared the lowest prices from 11 websites. Gerencia-Capella, Gerente at Cala de Mar Resort & Spa Ixtapa, responded to this review. The spa was also very good.I loved Capella Ixtapa, and coming here "off season" - jan 2 - 9, at 40% off, was an additional benefit.I recommend Capella very highly.Charlie Feinstein MDMore, Appreciated guest:Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. Upon arrival, we were greeted by friendly staff. We have a reservation next year and I'm a little worried now. This place is more like a boutique hotel. Capella Ixtapa was voted most romantic hotel in the world for good reason. Breakfasts are wonderful( they were free on our AMEX reservations - so we ate breakfast late and never had lunch, we took the Sunset cruise on the catarramaran Picante. An open-air reception, area welcomes you to our luxury beach resort in, mexico where warm breezes from the pacific soothe, you immediately transitioning you to the, extraordinary adventure of vacationing in, zihuatanejo at capella ixtapa. Afternoon snack of guacamole and chips and beer are served daily and delivered to us either at the pool or in our room. It's more affordable than the hotel transportation. Ixtapa. It was alot of fun and beautiful views from the water. Also, two machines were out of order (out of 5 machines)6. Ci sono tre ristoranti all'interno dell'hotel. Capella Ixtapa Resort & Spa in Pacific Coast of Mexico: One of the top luxury resorts in the world. Really disappointing for a Capella experience. Great pools, great service, two excellent restaurants - but you should make reservations BEFORE you arrive.Mares rest. Rang room service several times one afternoon, and no answer. Capella Ixtapa So this is my review for my last vacation of the year (2015). Free concierge call: 1-844-785-8575. Prendile finché ci sono! Post jobs, find pros, and collaborate commission-free in our professional marketplace. Am amazed that none of the reviews picked up on these issues.When you aspire to be a high-end hotel, it's all about the details. They have no beach, and theres nothing for kids to do. -Property description-, from the moment you arrive at this ixtapa luxury, hotel you re immersed in the experience that, capella ixtapa has to offe… Extra amenities upon customized request. I knew I still had the wrong dish so I asked for the menu to look at what I ordered. ?This place has seemingly lost its way. We ate at all the restaurants and Everything we ordered were really good. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-87563273', '');}, 'log_autolink_impression');Ixtapa can’t be a good thing. :), Appreciated guest:Thank you for taking the time to post such a wonderful and detailed review of your visit to Capella Ixtapa. Non aspettare ancora e approfitta delle nostre offerte per Hotel Capella Ixtapa Resort & Spa. On their recommendation, we had one meal in Zihua at Amuleto, and it was a winderful meal and besutiful restaurant. Somewhat confused and indifferent check-in2. Rooms and mattresses, in particular, are a bit run down7. Capella Ixtapa. See 882 traveler reviews, 1,667 candid photos, and great deals for Cala de Mar Resort & Spa Ixtapa, ranked #3 of 24 hotels in Ixtapa and rated 5 of 5 at Tripadvisor. Spotty WiFi throughout the hotel. There is a fan in there. We highly recommend this resort and look forward to returning. Immagine di Cala de Mar Resort & Spa Ixtapa, Ixtapa/Zihuatanejo: Capella Ixtapa - Guarda i 3.289 video e foto amatoriali dei membri di Tripadvisor su Cala de Mar Resort & Spa Ixtapa. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-87576281', '');}, 'log_autolink_impression');Las Brisas trip after trip. - See 853 traveler reviews, 1,214 candid photos, and great deals for Cala de Mar Resort & Spa Ixtapa at Tripadvisor. This is the version of our website addressed to speakers of English in the United States. Capella pulling its flag like they did in Cabo? Zihuatanejo (Paseo Playa Linda), Mexico. We hope to have the opportunity to welcoming you back in the future. This hotel is not for everyone. Cala de Mar Resort & Spa Ixtapa is ranked by U.S. News as one of the Best Hotels in Mexico for 2020. After one week her are my highs and lows for Capella.It is an absolute beautiful propiety and it is really a lovers retreat, it is not a family oriented hotel and you really have to know what you are getting.There is no beach but the view is outstanding, it has two pools and on high season you are really in danger on not getting any benches to get a tan or relax, service is good and attitude from the staff is great but they are far away from their competition (St Regis, Four Seasons or One&Only) food is good but over price, and for a reason I don't understand the menus are in us dollars, don't ask me why but this should not be permitted by the Mexican ministry of tourism.The rooms are it's mean feature, every suite has a small pool and a beautiful balcony to enjoy the Pacific Ocean and the rooms are nice, clean, with a great bathroom and dressing and a minibar with free sodas and beers for your enjoyment.Internet is awful and they really have to improve their service, TV channels and TV size are shameful and there's a funicular to access the different floors which is really a calvary when the temperature is high and it breaks a lot.So there it is, mixed feelings cause it could clearly be a top hotel but it gets short on the effort, not on the same level as their competitors but if they correct some points they can be in the same league.Would I be back? This hotel is gated and security is on the premises 24/7. Room 43 sits just above the breakfast/lunch kitchen, so you're likely to smell the kitchen most of the day. We often felt like the only couple on the property. We stayed at the deluxe oceanfront junior suite in the Zacatoso tower, but from the looks of it all rooms face the ocean and has its own pool. My husband brought the plate to another server and they apologized and finally brought me the right order and it was very delicious. We had suite #57. Their withdrawal from (ta && ta.queueForLoad ? Tags are currently only available for English language reviews also ate at Los Rocas, find pros and... Manner - dishes sat outside door for more than 8 hours posts to! Any post for any reason your remarks on the wait staff, I be! Kept trying throughout the stay order and it was pork may repost if desired.Posts on the wait staff I. Of a Tripadvisor member and not of Tripadvisor LLC may not include all taxes and fees to.. 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